Privacy Notice.

Last updated as of October 25, 2021.

Integratec App, SA de CV, hereinafter referred to as Integratec, with address at Blvd. Antonio L. Rodríguez 2100 Piso 22, Col. Privada Santa María, Monterrey, Nuevo León, México, CP 64650 is responsible for the use and protection of your personal data.

Your privacy is very important to us, for this we put at your disposal all the information that Integratec collects and uses in different ways.

Personal information collected

Personal information is understood to be all data that you can give us in order to be in contact with you or your company at the time of contracting the service or to provide the implementation and use of the platform.

At any time you are in contact with Integratec or use the platform, you may be asked for personal information, which may be used for any use established in this Privacy Notice. You may choose not to share your personal information, but this may prevent you from receiving all or some of the services provided by Integratec that require this information.

Some of the personal data that may be requested or acquired when you visit our domain or to contract our services are:

  • Personal contact information, including address, landlines or mobile phones, email and Internet Protocol address.
  • Information about your company or the company where you work, including address, telephone numbers, email and number of collaborators.
  • Banking or billing information, including RFC, bank CLABE, account number and billing information.
  • When you purchase an Integratec product or download a software update, we may collect information about the identification of your computer and operating system for quality and service purposes.

During the use of the platform, once the services have been contracted, and depending on the contracted service, the following personal data may be required:

  • Personal contact information, including address, landlines or mobile phones, email and Internet Protocol address.
  • Personal information such as Tax Identification, Social Security Number and Single Population Registry.
  • Information about your company or the company where you work, including address, telephone numbers, email and number of collaborators.
  • When using our website and platform, we may collect information about the dates you entered, pages you visited, the user data you are entering with, data about your IP address and internet provider, as well as general data about your equipment. computer or mobile device.

Use of personal information collected

The information collected will be used for the following necessary purposes:

  • Give access to the service or product purchased.
  • Support your needs for our services or products purchased.
  • Comply with obligations derived from a legal relationship that one has or will have.
  • Enforce and/or execute a contract.

In the same way, the information collected may be used for the following secondary purposes:

  • We may use the information for advertising purposes, which you can always opt out of. This point will be exclusively for the company's commercial contact, at no time will the emails of users or other members of your organization be used for promotional purposes.
  • Integratec may use the information for internal purposes to improve our services and products.
  • For the creation of internal databases to control users of our website and platform.

Non-personal information collected

Non-personal information is understood as all data that cannot be directly related to a person.

Some of the non-personal data that may be collected are:

  • Information such as language, location, unique device number, URL of origin and time zone in which an Integratec product or service is used in order to understand the behavior of our customers and improve our products and services.

Links to third party websites and products

The Integratec website, products and services may contain links to third party websites. Our products and services may also use or offer third-party products or services. Information collected by third parties is governed by their privacy practices. We recommend that you inform yourself about the privacy practices of each of these third parties.

Children's privacy

Integratec does not collect personal data from children under 13 years of age. If we discover that we have recorded data of a child under 13 years of age, we will take steps to delete the information as soon as possible.

Google Analytics

Integratec uses Google Analytics on its website, a web analysis service of Google Inc. (‟Google”). Google Analytics uses ‟Cookies”, a text file that is stored on your computer and allows us to analyze how you use our website. The information generated by this file about how you use the website is generally transmitted to a Google server in the United States where it is stored.

Google Analytics uses the "_anonymizeIp()" extension, so IP addresses are obtained anonymously and it is not possible to make a direct relationship with a person

Google uses this information to analyze your use of the website in order to compile reports on website activities and provide additional services related to your use of this site and your use of the Internet.

You can prevent the storage of cookies by correctly configuring your browsing software, but this may sometimes prevent the use of some functions of our website. Additionally, you can prevent Google from recording and processing the data it generates regarding your use of the website (including your IP address) by installing a plug-in in your browser available at the following address:

If you would like to learn more about Google's terms of use and protection of your data, please visit:

Facebook Pixel

Integratec uses Facebook Pixel. It allows us to track user behavior and conversions when they have been redirected to our website for clicking on our Facebook ad. This way we can measure the effectiveness of our Facebook ads for statistical and research purposes. Facebook may link this information to your Facebook account and may also use it for its own promotional purposes, in accordance with Facebook's data use policy.

You can choose to change your permissions or opt out of having your data used for advertising purposes on and off Facebook through Facebook ad preferences:

If you would like to learn more about Facebook's terms of use and protection of your data, please visit:


Our website uses the "LinkedIn Insight Tag" conversion tool from LinkedIn Ireland Unlimited Company. This tool creates a cookie in your web browser that allows the collection of, among others, the following data: IP address, browser and device characteristics, and page incidents (e.g., page queries). This data is encrypted and anonymized within seven days, and the anonymized data will be deleted within 90 days. LinkedIn does not share personal data with us, but instead provides anonymized reports about the website's target group and ad performance. Additionally, LinkedIn offers the possibility of "retargeting" through Insight Tag. With the help of this data we can display targeted advertising outside of our website without this implying identifying you as a visitor to the website. You can obtain detailed information on data protection on LinkedIn by consulting LinkedIn's data protection notices.

LinkedIn members can control the use of their personal data for advertising purposes in their account settings:

If you would like to learn more about LinkedIn's terms of use and protection of your data, please visit:

Changes to the privacy notice

Integratec may update its privacy notice from time to time. When we change the policy substantially, a notice will be posted on our website along with the updated privacy notice.

Arc rights

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when we consider that it is not being used in accordance with the principles, duties and obligations provided for in this Privacy Notice or in accordance with the applicable regulations (Cancellation); as well as opposing the use of your personal data for the purposes established in this Privacy Notice (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request to Said request must contain: (a) Name and address or other means to communicate the response to your request; (b) Documents that prove identity or, where applicable, legal representation; (c) The clear and precise description of the personal data with respect to which you seek to exercise any of the ARCO rights, and; (d) Any other element that facilitates the location of personal data.

Once your Request is received, and in the event that the information you have provided us through the Request is erroneous or insufficient or the necessary documentation has not been accompanied, within a period of 5 (five) business days, information or information must be required. any document that is necessary to process your Request. From this notification, you will have a period of 5 (five) business days, counted from the day following the day on which you receive the request, to comply with said request. If you do not receive your response within the period established for compliance with the request sent to you, it will be understood that the Application has not been submitted and Integratec will have no obligation to process it.

If your Request is appropriate, Integratec will have a period of 15 (fifteen) business days to make the Request effective. In the event that the Request involves the reproduction of requested personal data, Integratec will make available to you an electronic copy of the same that will be sent to the email address that you have specified in the Request.